Hotel Indigo Dallas Downtown by IHG

The morning staff was great to interact with- specially Denise and Shon! Great job with hiring. It appears that everyone gets along well and enjoy their jobs. The valet staff was very kind and helpful.

The room and the bathroom were small but nice. The beds and the pillows were comfortable.

The customer service is exceptional, the staff really cares about the guests, they are friendly and genuine. The rooms were comfortable, modern and super clean. Mattresses so comfortable and the linen quality superior😁. I used the garage across the street and it was perfect. Yes, there’s construction, to improve a beautiful historical property, so I look forward to return!

in the room, good mattress, keurig machine for coffee, pillows were firmer, shower was walk in stall, lots of power to charge items. the bed was really comfortable however the comforter was just a single piece so when i got too hot it was either off or on, it could be better with layers

The inside was stunning! Loved the style inside. They were doing construction on the outside to restore the building. I very much appreciated the parking garage right next door that also had a walkway into the building.